FAQ’s
Why should I choose JADA over other local roofing companies?
Choosing the right roofing company is essential to protecting your home and avoiding costly issues in the future. At JADA, we set ourselves apart through an unwavering commitment to our customers and a hands-on, personalized approach from start to finish.
As a locally owned and operated roofing company, we don’t just work in the community—we live here. That means we’re always nearby, accessible, and ready to provide prompt, in-person service whenever you need us. Our team is just a phone call away, ensuring clear communication and dependable support throughout your entire roofing project.
While there are many roofing companies to choose from, selecting the right contractor can save you from years of potential headaches, repairs, and unexpected expenses. We strongly encourage homeowners to do their research and choose a licensed and insured roofing professional they can trust.
Although it may be tempting to choose a lower-priced option, cutting corners on roofing can lead to significantly higher costs over time due to poor workmanship or lack of proper coverage. At JADA, we deliver quality, reliability, and peace of mind—because your investment deserves nothing less.
We respect your right to carefully evaluate your options, and we’re confident that our professionalism, local presence, and customer-first approach make JADA a smart and dependable choice for your roofing needs.
What am I responsible for on my project?
Once you choose JADA Roofing LLC, we manage every aspect of your roofing project from start to finish. Our team handles all required permitting with your local county to ensure full compliance with applicable regulations and building codes.
We coordinate the delivery of all necessary materials and equipment, including shingles, roofing tools, and disposal containers. In addition, we schedule and oversee periodic inspections to confirm that all work meets or exceeds local code requirements.
Throughout the project, you can expect consistent oversight and attention to detail. Our owner, Jeff, is frequently present on-site to supervise progress and ensure that our team upholds the highest standards of workmanship, professionalism, and job site cleanliness.
With JADA Roofing LLC, you can feel confident knowing that every detail is being handled with care and precision.
Are you properly licensed and do you carry liability and workers' comp insurance?
Yes, we are fully licensed and carry both general liability and workers’ compensation insurance. Our contractor license number is CCC1331050.
We are happy to provide a copy of our current insurance certificates upon request for your peace of mind and added assurance.
Do you have past and present clients who are willing to speak with me?
Yes, absolutely. We are happy to provide a list of references from both current and past clients upon request.
We also invite you to review our testimonials, which highlight the experiences of many satisfied JADA Roofing clients. These reviews offer valuable insight into the quality of our work and our commitment to customer satisfaction.
What is a Platinum Preferred Contractor?
Owens Corning is a nationally recognized leader in roofing materials, known for manufacturing high-performance shingles designed to withstand Florida’s heat, humidity, heavy rain, and hurricane-season storms. The Platinum Preferred Contractor status is the highest level of certification offered by Owens Corning, and only a small percentage of roofing contractors nationwide earn this distinction.
For homeowners in Clay County and throughout Northern Florida, choosing a Platinum Preferred Contractor means working with a roofing company that meets strict standards for quality, professionalism, and reliability. To achieve this certification, contractors must maintain proper licensing and full insurance, demonstrate a proven track record of quality workmanship, show financial stability, commit to ongoing training, and pass rigorous screening requirements set by Owens Corning. This ensures you receive expert roof installation and repair services backed by one of the industry’s most trusted manufacturers.
Do you offer any finance plans, and What payment methods do you accept?
While we do not provide in-house financing, we partner with trusted providers such as SimpleDirect to help make your roofing project more accessible and manageable. Our team can assist you in exploring available financing options through our partners to find a solution that fits your budget and needs.
For your convenience, we accept a wide range of payment methods, including checks, cash, PayPal, and major credit cards such as Visa, MasterCard, American Express, and Discover. This flexibility allows you to choose the payment option that works best for you while ensuring a smooth and seamless experience from start to finish.
How do I file an insurance claim?
If your roof has been damaged, the first step is to contact your insurance provider to initiate a claim. We recommend reviewing your policy or reaching out directly to your insurance company to understand your coverage, deductible, and claim requirements.
At JADA Roofing, we do not act as public insurance adjusters or provide public adjusting services. However, we are happy to work directly with you and your insurance company by providing detailed inspections, documentation, and professional estimates to support your claim. In Florida, only licensed public adjusters may negotiate claims on behalf of a policyholder, and we encourage homeowners to work with properly licensed professionals when representation is needed.
For clients who prefer assistance with the claims process, we can recommend a trusted, licensed public adjuster that we have experience working with. If you choose to move forward with a public adjuster, we can coordinate and collaborate to help ensure a smooth and well-documented process.
If you prefer to file the claim yourself, we can provide guidance and assist you with information, including helping you connect with your insurance company. Our team is here to support you every step of the way, ensuring you have the documentation and insight needed to move your claim forward as efficiently as possible.
What Kind of warranties do you offer?
As an Owens Corning Platinum Preferred Contractor, we are able to offer some of the strongest warranty options available in the roofing industry. This elite certification allows us to provide extended protection that is not typically available through non-certified contractors.
One of the most comprehensive options is the Owens Corning Platinum Protection Warranty, which offers up to a 50-year non-prorated warranty on materials and labor, along with lifetime workmanship coverage when installed by a Platinum Preferred Contractor. This level of protection helps safeguard your investment and ensures long-term peace of mind.
Given Florida’s unpredictable weather conditions, including heavy rain, high winds, and hurricane-season storms, having strong warranty coverage is especially important. Our warranty options are designed to provide homeowners with confidence, knowing their roof is backed by industry-leading protection and quality workmanship.